Tag: Mobile Apps

apps stealing your personal data

Are apps stealing your personal data? Part One

Fire and fury. This was the feeling etched in the minds of the 2 billion strong userbase of Facebook once the Cambridge Analytica scandal came to limelight. Cambridge Analytica, a political consultancy firm based out of Dallas, US and London, UK, had assimilated data of millions of Facebook users with an app called thisisyourdigitallife, with no indication to users on how their data will be manipulated. It had then used this data to create psychological profiles of millions of people, sending them targeted ads to influence and sway their votes in the favor of Cambridge Analytica’s clients.

Has Cambridge Analytica been successful? The firm was involved and attributed in turning the tide towards Brexit by targeting voters with likeminded ads. Similarly, it was part of the Trump campaign, sending targeted ads and content to voters with specific psychological traits.

Closer home, Cambridge Analytica was found to have played in a role in the 2010 Bihar Legislative Assembly elections. Apart from this, both Congress and BJP are said to have worked with the now disgraced agency to use analytics and glean insights about Indian voters.

 

In today’s digital age, where data has become the new currency, netizens have risen in numbers against loss of private and sensitive information, and misuse of the trust they had on Facebook. In fact, in March 2018, the growing negative perception of the social media giant led to a $60 billion drop in market capitalization.

 

Mark Zuckerberg, Facebook’s CEO has since testified before the US Senate Judiciary and Commerce committees, apologized for Facebook’s lapse and has vowed to enforce stronger data protection policies.

Given this atmosphere of absolute disregard for user data privacy, are mobile apps stealing your personal data? Is your data safe? How does your data get leaked anyway? Let’s explore in this blog post.

 

How is data leaked and what happens with it?

As per ProofPoint, mobile app data theft risks can be categorized as:

apps stealing your personal data - three levels of risks

Let’s look at a few examples of how your data can be stolen by mobile apps without your knowledge:

Unwanted ads – Madware

Beware of free apps. When you are unable to ascertain how a mobile app makes money most probably you and your data are being monetized by being targeted with ads. Madware is a much more aggressive version of advertising. Madware disrupts user experience and potentially exposes sensitive information such as location, contact information and device identifiers to cybercriminals. It enters your phone when you download an app and makes changes to browser settings automatically, allowing ads to pop up over all sorts of apps.

Location and internet access for targeted adds

Sometimes apps can seek location and internet access even when they don’t require it for functional purposes. In such cases, if you provide permission without understanding about it, your location might get tracked and you will receive location-specific ads over the internet. There have been incidents where even with the GPS being off, device location was tracked using cellphone towers, accelerometer and other features without the user’s permission.

 

Monetary loss – keystroke logging

Your bank accounts may be compromised if confidential data such as passwords and access codes can be read from the phone by malicious mobile apps. Some apps demand permission to SMS and call records. Such apps may employ keystroke logging to gather information such as credit card numbers, bank account passwords and more.

 

Echo Chambers and Political Manipulations

Psychology has always been a tool for politicians to turn collective minds in their favour. Fake news is spread, hate speeches are made to instigate reactions that complement their party’s agenda. But with social media, some political strategists have gone a step further. They use illegal means to collect social media data of millions of users using apps, to analyze and form psychological traits that will sway voting choices.

It is apparent that hackers are employing various new ways to get hold of your private data for their personal gains. That politicians have jumped into the fray is distressing. Given the dangers of security lapses and data theft, what can app developers and we as users do to remain vigilant and cautious? Read our next part – Are mobile apps stealing your personal data? Part Two – to know more.

5 best practices for mobile app qa

5 Best Practices for Mobile App QA by AgilizTech

According to a study by Compuware, only 16% users give mobile apps more than two chances. So for the other 84%, it is a two-shot experience. The app is given just two chances to prove its mark, and if it fails it is unceremoniously removed from their phones. A lot of apps have been sent to the app graveyard due to bad user experiences. An example is Forecast, which was let down due to inadequate QA and innumerable bugs in the Android version.

A report by Perfecto Mobiles claims that, 44% of the app defects are reported by users! Of these, 20% are gathered via public user reviews and 24% sourced from direct user feedback.

5-best-practices-for-mobile-app-qa

Source: Perfecto Mobiles

All this emphasizes on the need to have a clear cut QA strategy, which ensures mobile app quality. And that requires serious efforts. You may ask, “We already put the app through a series of testing programs like usability, performance, security, compatibility, etc. What more can we do?” Well, no one disputes the fact that all apps are tested before being shipped, but are we following the best practices for mobile app QA?
At AgilizTech, we asked our team to list out the 5 best practices for mobile app QA that they swear by. Does your team follow these?

Best Practices for Mobile App QA

1. Practice agile methodology

True to our name, we have established a culture of continuous development, integration and testing. This shortens time gaps between new functionality, testing, bug detection and bug fixes. This also improves efficiency and makes vital course changes feasible for us.

2. Start testing along with development

It is best to start testing early as bugs may become too expensive to fix at later stages. We create test plans at the earliest. Also, we conduct test cycles and track results of each and every round.

3. Balance automated and manual testing

While automation may prove to be useful in repeated testing and saves time, it cannot completely replace manual testing. A fine balance between the two is required. Here are some key points to note:

  • Automated tests are essential for complex tests with multiple components.
  • Once we are familiar with the app functionality, automation helps in speeding up the testing process.
  • New functions are tested manually as it is difficult to write automated test scripts before a manual test.

The tool we prefer is Appium. To create scripts, we use Java Selenium.

4. Test on real devices too apart from emulators

We recently invested in Apple and Android devices, as testing on real devices gives us a better idea on the look and feel of the app and its usability. We agree that there are numerous device variants, and it is impossible to test on all these. So to tackle this and maximize test coverage, we go for a mix of emulators and devices. Also, we set device and OS preferences initially, and then ensure that the app works well on these.

What we do differently is that, we distribute the app among the AgilizTech employees and ask for their feedback on the app. This helps us understand the hits and misses in QA and leads to improved testing.

5. Verify if your app is power hungry

How many times would you have deleted apps because they were draining your phone battery?
That’s right, battery consumption is an important criterion on which users may give up on your app. Do compare your app with its competitors. While you are at it, also learn how it adjusts to negative conditions like varying network strengths or suspended connections.

Spoilt with choices, users decide the fate of an app in a jiffy. Ensuring that the app is bug-proof goes a long way in scoring higher user adoption. Hence, along with programming amazing features, it is also important to have solid QA done before the launch. Following these 5 best practices  for mobile app QA might prove beneficial to you.

Remember – A healthy app leads to happy users. 

Are you looking for an App Development partner? Look no further, as AgilizTech provides end-to-end services in the app-sphere, such as, development, testing and porting.

Contact us now!