Category: CRM

Bpm’online celebrates the launch of a new name in the sky

AgilizTech, a leading award-winning IT product and service company, and bpm’online partner is happy to know about the renaming event to be held on 30th October 2019. It is one of the biggest online event in the history of the company.

In this exciting event, it is only the name that is changing unaffecting the strategy, products, and team of bpm’online. Explore and enjoy breathtaking show introducing the new name, company updates, and behind the scenes life of bpm’online.

Bpm’online started its journey seventeen years back as a small start-up with only five members. Today they are a global software company with 500 plus employees, thousands of customers and several offices across the globe. Their uniqueness is the low-code platform for business process management and CRM, with an extensive marketplace of apps and templates which helps enterprises accelerate the complete digital transformation cycle. They are highly recognised as a market leader by key industry analysts. The mission of bpm’online is to help companies ACCELERATE!

Sujeeth Shetty Vice President – Business Development at AgilizTech: AgilizTech is looking forward to the launch of the new name of bpm’online. We are an integrator partner for bpm’online helping various companies to accelerate with bpm’online solutions and are sure that the new name will reflect the vision of mission of bpm’online which is to help companies accelerate.

In this exciting event, you can be the lucky winner by sharing your ideas. Register now!!

Creatio (formerly bpm’online) recognized a Leader in 2019 CRM Market Leader Awards for Enterprise CRM, CRM for Midsize Companies and SFA

It was a euphoric moment for Creatio (formerly bpm’online) on being named a Leader in 2019 CRM Market Leader Awards in three categories for Enterprise CRM, CRM for Midsize Companies and SFA. AgilizTech is glad to share this exciting news and congratulates bpm’online for this achievement.

AgilizTech, a leading IT products and services company offers advanced and innovative solutions that empowers organisations to give unrivalled customer experience. Our fundamental strength are the core values, proficient expertise, innovation skills and quality building. We are proud to be partner for bpm’online in CRM implementation.

The score criteria for the Market Leader awards included revenue, company growth, market share, customer wins, reputation for customer satisfaction, depth of product functionality, and company direction.

Creatio (formerly bpm’online) emerged as leader by securing the highest scores for reputation in customer satisfaction, company direction and depth of functionality. Competing with industry stalwarts in the leader board is not easy, but bpm’online with their innovative technology and solutions has helped companies in adapting to the market changes and accelerate their business growth have emerged as a leader.

The CRM Market awards acknowledge leading vendors, influential leaders, rising stars, and elite practitioners of the CRM industry. The global cloud-based CRM market is expected to grow by more than 14 percent compounded in 2023, according to the latest market research by Technavio, and enterprise clients have high expectations when it comes to CRM.

The 18th Annual Market Leader Awards announced in September 2019 honoured leading vendors of sales and marketing technologies across nine categories rating top five companies. The Winners are selected based on the highest overall score and judged by a panel of analysts based on several judging criteria.

Kate Leggett, Vice President and Principal Analyst at Forrester Research says: Bpm’online delivers a wealth of packaged sales personas and processes as well as a community-driven library of sales force automation extensions geared toward shortening customer time-to-value.

Katherine Kostereva, CEO and Managing Partner at Creatio (formerly bpm’online) says: At the core of our values is helping businesses accelerate by empowering organizations with the right technology to align data, processes, and teams. It’s a great honor and pleasure for us to have thousands of happy customers, who inspire us to develop Creatio (formerly bpm’online) further and reach new heights together.

Ganesh Babu Vasantha Rajan, CEO and Founder of AgilizTech congratulated bpm’online for this prestigious award. It’s our pleasure to be the integrator partner for Creatio (formerly bpm’online) whose powerful solutions has helped organisations grow exponentially.

Creatio (formerly bpm’online) is a global software company leading in the space of low-code, business process automation and CRM. Bpm’online is an intelligent and unified platform that helps organisations in accelerating growth by aligning their sales, marketing, operations and services thereby driving excellent customer experience.

For the award details visit here

Creatio (formerly bpm’online) recognized as a Leader in 2019 Gartner Magic Quadrant for Sales Force Automation

Aligning the sales activity, accumulating customer data and accelerating growth will be a challenge for any organization. To channelize the sales effort, increase productivity and drive customer satisfaction, Sales Force Automation or SFA plays a key role for an organization.

AgilizTech with its unique combination of innovative digital solutions and agile processes focuses on enriched customer experience delivering best in class are partners for bpm’online in CRM implementation and are happy to share the news of Creatio (formerly bpm’online) being recognized the Leader in 2019 Gartner Magic Quadrant for Sales Force Automation.

According to Ganesh Babu Vasantha Rajan, MD and CEO of AgilizTech; “Hearty congratulations to Creatio (formerly bpm’online) for this recognition. We are proud to partner with bpm’online in implementing their solutions to our customers all over the world. Creatio (formerly bpm’online) enables our customers a flexible and customizable platform that helps in aligning the sales process which ultimately improves sales, enhances growth and customer experience.”

SFA software is applicable to all types of business and facilitates increased sales and productivity. Creatio (formerly bpm’online) , a global software company are leaders for business process automation and CRM. They offer innovative technology and products that help a business to accelerate growth with enriched customer experience.

Sales Creatio delivers comprehensive sales processes that manages the entire customer journey. It also offers world class technology the aligns the sales, marketing and customer service. Creatio (formerly bpm’online) services being par excellence, they have been accoladed with various awards and recognition. Adding on to this, is the recent recognition as the Leader in 2019 Gartner Magic Quadrant for Sales Force Automation.

According to Katherine Kostereva, CEO and Managing Partner bpm’online; “At Creatio (formerly bpm’online) we are laser focused on meeting the needs of today’s sales organization striving to accelerate their sales growth. We believe we’ve improved year over year and that our position in this Magic Quadrant is the result of the persistent efforts we make to empower our customers in growing their organizations through automation of their sale processes and activities.”

Gartner Magi Quadrant is a series of market research reports conducted on technology industries demonstrating market trends, such as direction, maturity and participants. In 2019, Gartner evaluated 19 vendors based upon their strength and weakness and rated the vendors according to the completeness of vision and ability to execute. The vendors are plotted in the graph in four quadrants: niche players, challengers, visionaries, and leaders.

 

Below is the figure on how the vendors are placed:

Download the complimentary copy of Gartner’s Magic Quadrant for Sales Force Automation to know more.

Creatio (formerly bpm’online) ACCELERATE London event 2019

AgilizTech is delighted to announce the ACCELERATE London event 2019 hosted by Creatio (formerly bpm’online). It is an insightful event attended by business and tech leaders who can discover new ways to enhance and improve their business.

ACCELERATE London event is an exclusive platform for business leaders to get insights on how to strategize and align organizational process to accelerate business growth.  In this event the key takeaways would be to get knowledgeable and inspirational cognizance on rebuilding your business with latest technology. Today digital being the buzzword for technology, explore all about BPM and CRM, the modern technology trends that help in digital transformation of organizations.

This event provides a holistic platform for business leaders not only to gain insights on innovative technology through speeches, but also a place where you can collaborate and build your network with top industry heads sharing ideas, challenges and solutions to boost your business.

The main purpose of the event is to offer expert advice on how latest technologies can help a business achieve success. You can also learn how Creatio (formerly bpm’online) has helped leading companies transform their processes in marketing, sales, service and operations in just a few months to stay competitive in an increasingly dynamic environment.

Creatio (formerly bpm’online) are global leaders for business process automation and CRM. Explore how they make use of several technologies that help organizations align their business process, one of them being the low-code no-code technology which has an approach wherein ‘everyone is a developer’, helping accelerate business with limited IT resources.

Few of the eminent speakers for the event are:

CHRIS PARRY (Guest speaker) – UK based writer, thinker and author and talk about operational strategy, future technological, geo-political, and human trends.

Andie Dovgan – Vice President of Global Sales, Creatio

Alex Donchuk – Global Channel Director, Creatio

Michael Barber – Marketing Director, Praesto Consulting

The event will be held on 10th of September 2019 at Park Plaza Victoria, London. The event is free of cost with a limited number of seats. You still stand a chance to attend the ACCELERATE event. For more details click here.

 

Creatio (formerly bpm’online) ACCELERATE Jakarta event 2019

AgilizTech is delighted to announce the ACCELERATE Jakarta event 2019 hosted by Creatio (formerly bpm’online). It is an insightful event attended by business and tech leaders who can discover new ways to enhance and improve their business.

ACCELERATE Jakarta event is an exclusive platform for business leaders to get insights on how to strategize and align organizational process to accelerate business growth.  In this event the key takeaways would be to get knowledgeable and inspirational cognizance on rebuilding your business with latest technology. Today digital being the buzzword for technology, explore all about BPM and CRM, the modern technology trends that help in digital transformation of organizations.

This event provides a holistic platform for business leaders not only to gain insights on innovative technology through speeches, but also a place where you can collaborate and build your network with top industry heads sharing ideas, challenges and solutions to boost your business.

The main purpose of the event is to offer expert advice on how latest technologies can help a business achieve success. You can also learn how bpm’online has helped leading companies transform their processes in marketing, sales, service and operations in just a few months to stay competitive in an increasingly dynamic environment.

Creatio (formerly bpm’online) are global leaders for business process automation and CRM. Explore how they make use of several technologies that help organizations align their business process, one of them being the low-code no-code technology which has an approach wherein ‘everyone is a developer’, helping accelerate business with limited IT resources.

Few of the eminent speakers for the event are:

Paul Greenberg (Guest speaker) – Referred to as The Godfather of CRM and is the leading CRM analyst focusing on customer facing strategic services.

Andie Dovgan – Vice President of Global Sales, Creatio

Alex Donchuk – Global Channel Director, Creatio

Harismawan Wahyuadi – VP Ancillary and Cargo6 PT Citilink Indonesia

Azalea Ayuningtyas – Co Founder and CEO of Dya’nyum

The event will be held on 5th of September 2019 at Westin Jakarta, Indonesia. The event is free of cost with a limited number of seats. You still stand a chance to attend the ACCELERATE event. For more details visit here.

 

CRM Buyer’s Guide 2019

Customer experience and satisfaction is key to the growth and success of an organization. In the highly competitive world today, with various products and services to choose from, companies need to prioritise their sales, marketing and service efforts. Customer Relationship Management or CRM is one of the best software that helps in improving and aligning your business process.

If you are an existing user of CRM and want to upgrade or, planning to implement the CRM software for the first time, then you need to outline the business requirements and objectives and see how this software will help in achieving your business goals.

 

What you need to understand before selecting the CRM?

  • Analyze and outline as to what your business wants to achieve from the CRM software
  • Match your objectives with the features and functionalities of the CRM systems based on the vendor guide or other criteria
  • To implement a CRM, do a thorough research on what technology is being used, what is that you want to improve with technology, how many people will be using it, how can the new software help and do we need any additional software along with CRM
  • Consider CRM as an ideology to build and improve customer relations and not only as a technology tool yielding results.
  • CRM software does not fix business issues in a single go. It is a tool enhancing operations based upon your business strategy.

 

Understanding on how to choose CRM vendors

Once you understand on how to strategize your business objectives before implementing a CRM software, then you need to carefully select CRM vendors. We have a plethora of CRM software available in the market like HubSpot, Salesforce, Zoho, Insightly, bpm’online and many more.

Important checklist before choosing CRM vendor which includes:

  • Do some analysis on the features and functionalities available in the CRM. Select the ones which is applicable for your business, easy to use, and which suits your budget.
  • Know how the vendor is performing. This can be done with the help of review or other platforms like Gartner’s report, Forrester Wave, G2 Crowd, Capterra and more.
  • Based on your audit, charter a list of top vendors and select the one which meets your business requirements.

 

Best practices in selecting the right CRM

Once you have shortlisted on a few vendors, deciding on the perfect CRM vendor is quiet challenging. Do a background evaluation about the CRM offered by them like; whether they have worked on similar model like your business, how cost effective they are, time taken to implement the software, whether they have updated the features, what kind of support they offer.

 

Listing down few important ways to narrow down your choice of CRM

  • Create a scoring system amongst the selected vendors and see how the features in each product matches with your business requirements.
  • Ensure that the CRM integrates with other software in your business process like the HR software, Accounting software, website, etc.
  • Each vendor will have his own sales pitch while presenting or giving a demo of the CRM. Take time and see what fits best for your business.
  • Don’t just go by the words of the sales reps in taking the final decision, request for a run through or a free trial of the CRM.
  • Incorporate all the users while selecting the software, as the better user adaptability the better results.
  • Select for vendors niche in your industry which also helps in understanding the companies they have worked with.

 

Important platforms to evaluate CRM performance

Now that we know there are various CRM software available, we need to find the one with the best features suitable for your business requirements. And here the reviews and reports on CRM can help you selecting the best one. Few of the platforms which are:

G2 Crowd is a peer to peer review site wherein organisations can offer feedback on the products used. They have 400 plus product categories with ample number of reviews that helps organisations in effective purchasing decisions.

Gartner Magic Quadrant a publication platform evaluating technology based companies helping potential buyers in analyzing the company before selecting a product, solution or service.

Capterra is a review platform that basically connects with business owners and software companies assisting businesses in selecting the right kind of software.

Financesonline is a well-known B2B and SaaS review platform wherein experts and user reviews are provided. With more the 11000 user reviews a business can find the perfect software solution that matches their criteria.

Forrester Wave is a publication that outlines the vendors products and services in a detailed way and helps buyers in taking the right purchasing decisions for a product or service in the technology marketplace.

 

Why choose Creatio (formerly bpm’online) CRM?

Creatio (formerly bpm’online) is one of the leading CRM platform and global business software company. Creatio (formerly bpm’online) CRM enables companies big or small to adopt the agile processes quickly into their business. Marketing, sales and services can be aligned in a single platform with this CRM.

This CRM is flexible and user friendly. It can be used across various industries like; Financial services, professional services, retail, wholesale, and distribution, telecom, real estate, transportation, and others.

 

Key benefits of Creatio (formerly bpm’online) CRM

  • Out-of-the-box applications in Creatio guide users through the most effective actions and make it easy to start using the system and bring industry best practices to their work.
  • It provides a 360 degree customer view which helps in tracking complete customer details
  • Creatio delivers end-to-end processes to manage the complete customer journey. As the marketing, sales and customer services are aligned in a single platform companies can effectively manage every step of the customers’ interactions.
  • User friendly interface which makes working with the application easy and smooth
  • Creatio CRM integrates with Gmail as well as Outlook.

AgilizTech, leading partner for bpm’online CRM implementation helps businesses to successfully channelize their sales and marketing activities. Our portfolio in CRM implementation spans across various industries like aviation, financial services, healthcare and more.

To get a deeper understanding on the factors to consider before you take a final decision on buying a CRM please refer the eBook CRM Buyer’s Guide 2019. The eBook is an insightful read helping CRM buyers make intelligent and smart buying decisions based on their requirements. “CRM Buyer’s Guide 2019” by Creatio.

Updating Access Rights in bulk for Accounts and Contacts

Problem Statement

In the Creatio (formerly bpm’online) CRM there is a need to set limitations in accessing the Contacts and Accounts section wherein the users can have access only for limited records. In the present scenario, Creatio (formerly bpm’online) customer has a huge number of Contacts and Accounts, and their users had access to the entire records. In this post we will discuss, how to update the access rights for Accounts and Contacts section in bulk and check the same for each record with the help of a flag on table through a business process.

Solution

Access rights set up wizard for bpm’online https://marketplace.bpmonline.com/app/access-rights-setup-wizard-bpmonline is an add-on available in bpm’online marketplace to grant and change access rights for existing records.

This add-on could update only 100 contacts and accounts in one go and we could not monitor the progress of updates happening. Hence, we resolved it with a simple process mentioned below to grant or deny permissions for Creatio (formerly bpm’online) records and we could update 8000 contacts and accounts in a single run.

Image for the process that we created to achieve this in Contact Section

Creatio

Description of the process:

 Set Access Process Flag as N: We used ‘Modify Data’ element to set the value of flag created in section. Based on the business condition, we set value of Flag as ‘False’ (N)

Calculate records where flag is N: We used ‘Read Data’ element to ‘Calculate the number of records’ on ‘Contacts’ section where ‘Access Processed Flag’ = ‘N’ . Other necessary condition to filter records could also be added based on business use case.

‘OR’ Gateway: We used ‘Exclusive Gateway (OR)’ element to branch the flow.

Conditional Flow Branch: To move down the flow, Condition was set to check if the count of records is greater than 0, then move forward.

Default flow: Default branch was used to end the process.

Read Contact: We used ‘Read Data’ element where ‘Access Processed Flag’ = ‘N’. Other necessary condition to filter records could also be added based on business use case.

Change Access Rights: For applying access, we used this condition and added the ‘Read’, ‘Edit’ and ‘Delete’ permission for user role same as the business requirement.

Creatio

Creatio

Modify Contact Flag: In the end, we used ‘Modify Data’ element to modify the value of ‘Access Processed Flag’ as ‘True’. This will help us to identify the record whose access is modified.

Settings of Business Process:  We increased the number of iterations to achieve this in bulk, based on the number of contacts in system. This is configurable based on the business case requirement.

Pro Tip: We could monitor the process through checking the number in quantity and refreshing it when the process was running.

We added a filter on Contacts section with the field ‘Access Processed Flag’ and values as ‘Yes’ and kept on refreshing the system to see the count going up.

 

Creatio

In the second batch, run the process (if required), we can filter records where ‘Access Processed Flag’ = ‘N’ under set access process flag element for ‘modify records that match the condition’.

We did the same for ‘Accounts’ section using similar process as above but changed the section.

Creatio

In the later requirement, to revoke ‘Delete’ permission for 2 user roles, we used similar process but changed values in ‘Change access rights’ element.

Benefits

This solution helped us grant and revoke certain permissions to specific roles based on customer requirement. We could also monitor the performance while the process is running.

AgilizTech does customization forCreatio (formerly bpm’online) based on the requirements of a business. You can check out our posts for more information on Creatio customization.

WordPress landing page integration with custom object in Creatio (formerly bpm’online)

Problem Statement
During a lead generation process of a sales / marketing team, they should have the ability to capture as much as information about their lead in the Creatio (formerly bpm’online) CRM. Currently Creatio supports to capture few of the standard sections like leads, cases, orders & event registration through a WordPress integration of landing pages. This blog is about how to capture additional information to be gathered via landing pages other than the standard sections available as of today.

Solution
In this blog we will learn about the steps that needs to be followed to integrate WordPress landing page with a custom object in Creatio (formerly bpm’online).

Steps for integrating a WordPress landing Page to custom section

Creatio (formerly bpm’online) configurations
Create the custom object to which landing page needs to be integrated. For example; create an object “UsrAdditionalCustomerData” (sample object name for explanation purpose)

In the [Landing pages and webforms] section, you can select one of the default webforms available as given below (Fig.1).

Fig. 1
Creatio

In order to add new registration form for the custom object:

1. Add a new type “Additional Customer Data” landing page to the “Landing types” lookup, which is connected to the custom section.

Fig. 2

Creatio

2. After adding a new web form in the “Landing types” lookup, use the Section Wizard to add a new page in the [Landing pages and web forms] section for the newly added type. To open the Section Wizard, go to the [Landing pages and web forms] section, and in the [View] menu select [Open section wizard] (Fig.3 & Fig.4).
Fig.3

Creatio

Fig.4

3. Add new additional customer data web registration form in the section wizard (Fig.5). After saving you can see the additional customer data web registration form in the new dropdown (Fig.6).
Fig.5

Creatio

Fig.6

Creating the landing page for custom object
Add new additional customer data web from and save the record. You can get the landing Id for the saved web page from the link (Fig.7). This landing Id can be used to integrate the landing page and web form in WordPress.

Fig.7

Integrating the WordPress Page to Custom Object

Install bpm’online plugin for WordPress (gravity forms, Contact form7). The steps to integrate bpm’online to a WordPress contact form is mentioned in the link below.
https://community.bpmonline.com/articles/bpmonline-plugin-wordpress-gravity-forms-contact-form-7?_ga=2.73954770.153193264.1562563622-1951839029.1560317595
In mapping of the fields (WordPress), 3rd party fields should be the column names in the UsrAdditionalCustomerData table (custom object) (Fig.8).
Fig.8

Creario

Use the Landing Id (Fig.7) as the form Id and the column names of the additional customer data table for mapping the landing page fields.

Processing the submitted data in Creatio (formerly bpm’online)

After integration, when a new set of data is submitted in the additional customer data landing page, a corresponding record will be created in UsrAdditionalCustomerData object.
You can write a process to link the newly created record with the corresponding lead automatically or, can give a page where the sales team can review the submitted data and connect with corresponding lead.

Benefits
The solution helps in acquiring additional details (like customer requirement, alternate address, alternate contact information, additional company information etc.) of potential leads from a WordPress landing page.
To learn more on how AgilizTech does customization for bpm’online visit our Creatio blog were we have explained different ways of customization for a business as per their requirements.

AgilizTech’s customization for Creatio (formerly bpm’online) – Look up filtration based on flag in mobile app

In this fourth post of the series we will be discussing how to list only active products in the product selection page of the Sales Creatio (formerly bpm’online) enterprise edition mobile app.

The product section in mobile app has provision to activate or inactivate the products. In the desktop version if a product is inactivated, it will not list in any product selection page. In mobile page, however by default the product will be listed.

Business use case:

To display active products only in the production selection while booking orders through bpm’online mobile app.

Product:  Sales Creatio enterprise edition

Applicable for Version: 7.13 & above

Below is the desktop version of  Sales Creatio enterprise wherein you can see that the Product Inactivated does not appear in the product selection page.

Fig 1: Product Inactivated

Creatio

Whereas in the product selection page of the Creatio (formerly bpm’online) mobile app the inactive product will be listed. This can be corrected by applying a certain code.

Fig 2: Before applying code change, product will be listed in mobile product lookup

Creatio

Fig 3: After applying the code change, product will not be listed in lookup

Creatio

Filtration of lookup columns based on the flag or a column is demonstrated below.

You should be knowing in which Workplace the changes need to be done. Select the workplace first to apply the changes.

In Custom package > MobileApplicationManifestDefaultWorkplace

For Example:

UsrMobileFilterModelConfig – If this is the business rule created for filtering the columns based on other columns, then you will have to mention this name in Model > Object’s Page Extension section.

Refer below code:

“Models”: {
“Order”: { {
“RequiredModels”: [
“Order”,
“Account”,
“OrderStatus”,
“OrderPaymentStatus”,
“OrderDeliveryStatus”,
“Currency”,
“DeliveryType”,
“PaymentType”,
“LeadType”,
“SocialMessage”,
“OrderProduct”,
“Product”,
“Unit”,
“Pricelist”,
“OrderVisa”,
“VisaStatus”
],
“ModelExtensions”: [],
“PagesExtensions”: [
” UsrMobileFilterModelConfig “, // Module Name
“UsrMobileOrderGridPageSettingsDefaultWorkplace”,
“UsrMobileOrderRecordPageSettingsDefaultWorkplace”
]
},
}

Create a module with the specified name. In this example it is UsrMobileFilterModelConfig.

In UsrMobileFilterModelConfig. module write the business event for Accessibility.

Find the code below.

Terrasoft.sdk.Model.addBusinessRule(“OrderProduct”,{
ruleType:Terrasoft.RuleTypes.Filtration,
events:[
Terrasoft.BusinessRuleEvents.Load,
Terrasoft.BusinessRuleEvents.Insert,
Terrasoft.BusinessRuleEvents.ValueChanged
],
triggeredByColumns:[“Product”],
filters:Ext.create(“Terrasoft.Filter”,{
modelName:”Product”,
property:”IsArchive”,
value:false
})
});

Here we are filtering “Product” lookup column in Order Products, based on Is Archive field in the product object. If the value is false, product will be listed; if value is correct i.e. if product is inactive, it won’t be listed. This Filtration should work while inserting new order, i.e. selecting a product for new order and while editing order product list for an existing order.

The event handling is explained below:
Find the code below.

events:[
Terrasoft.BusinessRuleEvents.Load, //On Data Load
Terrasoft.BusinessRuleEvents.Insert, //upon inserting new
Terrasoft.BusinessRuleEvents.ValueChanged //While Editing
]

Hence, if the above code is applied the inactive products will not be listed in the mobile product look up.

Click here to navigate to the main blog post which contains the complete list of Creatio (formerly bpm’online) customization use cases.

AgilizTech’s Customization for Creatio (formerly bpm’online) – Conditionally Enable / Disable Field in bpm’online mobile app

In this blog we will be discussing on how to conditionally enable or disable a field in Creatio (formerly bpm’online) mobile app.

In this third use case, the user can enter the product details, price and quantity needed, and can edit the total amount field in the order page of the mobile app. The total amount field should be an auto computed one based on the price and quantity given at order product level. To restrict this we have created a code which completely disables the ‘order total amount’ field.

creatio

Figure:1 By default if you add the “total order amount” in mobile page, it will be editable.

creatio

Figure:2 After applying the below code, the field will not be editable.

How to make changes in the page?

To apply these changes and set the corrections, you should be aware of the workplace in which the changes have to be done.

In the Custom package > MobileApplicationManifestDefaultWorkplace select the mobile app workplace where the changes need to be done.

As a business rule, the module UsrMobileDisableModelConfig must be created and you need to write the business event for accessibility.

Below is the code for this customization:

Terrasoft.sdk.Model.addBusinessRule(“Order”,{
ruleType : Terrasoft.RuleTypes.Activation,
events:[Terrasoft.BusinessRuleEvents.Load,Terrasoft.BusinessRuleEvents.ValueChanged],
triggeredByColumns : [“Id”],
conditionalColumns :[ {name :”Id”,value : “Disable All the time”} ],
dependentColumnNames : [“Amount”]

The above code will disable ‘amount’ field which stores the ‘total order value’only if the order ID field is having a value other than the value mentioned in the condition line (i.e. value of ‘Disable All the time’). In this code we have chosen ‘ID’ field as the conditional field, but you can choose a field of your choice as per the business need.

Once UsrMobileDisableModelConfig module is created, we need to place this in the
custom package >  MobileApplicationManifestDefaultWorkplace

For Example:
UsrMobileDisableModelConfig – if this Business rule is created for accessing the columns, then you will have to mention this name in Model > Object’s Page Extension section.

Below is the code:

“Models”: {
“Order”: {
“RequiredModels”: [
“Order”,
“Account”,
“OrderStatus”,
“OrderPaymentStatus”,
“OrderDeliveryStatus”,
“Currency”,
“DeliveryType”,
“PaymentType”,
“LeadType”,
“SocialMessage”,
“OrderProduct”,
“Product”,
“Unit”,
“Pricelist”,
“OrderVisa”,
“VisaStatus”
],
“ModelExtensions”: [],
“PagesExtensions”: [
” UsrMobileDisableModelConfig “, // Module Name
“UsrMobileOrderGridPageSettingsDefaultWorkplace”,
“UsrMobileOrderRecordPageSettingsDefaultWorkplace”
]
},
}

Once the above codes are implemented, the user cannot change the order amount because the field will be disabled.
Click here to navigate to the main blog post which contains the complete list of Creatio (formerly bpm’online) customization use cases.

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