Top 5 reasons why DevOps is important in an Organisation

DevOps can be termed as a set of practices that promote collaboration between the Development, Testing and Operations team in an organisation, to deploy applications and services in production faster and in a streamlined manner. Hence, DevOps is the key to the success of an organisation.

TechBeacon cites that leading companies such as Facebook, Adobe, Netflix, and Sony Pictures Entertainment have attained tangible business and technical benefits.


Here are the top five reasons why DevOps is needed

Automation of Delivery Processes

DevOps approach focuses on standardizing the development environment and automating delivery processes so that both the Development and Operations teams can deliver high quality software and manage reliable infrastructure in production with increased speed. The collaboration resulting in sharing of tools and processes between teams enables the teams to deliver the required changes quickly and keep the platform secure and available to meet the business needs and customer demand in today’s dynamic world.

TechBeacon states that Amazon witnessed increased deployment frequency with its engineers deploying code every 11.7 seconds on an average, after it moved to Amazon Web Services cloud.

A stable operating environment and shorter development cycles lead to faster innovation for an enterprise.

Increased Visibility of Infrastructure Requirement

Tight coupling between the developers and Operations team ensures that developers provide inputs on redundancy, projection about failover and storage requirements. According to 2017 State of DevOps Report, this helps the Operations team to provide scalable infrastructure, reliable and fast disaster recovery, reduced deployment failure and rollover, and maintain data centre locations, thus giving increased customer satisfaction. It also allows for simultaneous deployment across different platforms.

According to a recent survey in, 52% of DevOps users saw an increase in customer satisfaction, 43% users have experienced improved customer engagement and 38% users witnessed a sales increase.

Improved Performance and Productivity of Teams

Increased communication and collaboration lead to better productivity and happy teams, as it enhances the software development culture as well as saves time. The culture focuses on improved performance rather than individual goals, understanding of each other’s processes and accountability from both Development and Operation teams, allowing seamless process integration as all team members work towards a common goal.The tools and techniques adopted in DevOps allow parallel workflows to be implemented in the continuous development chain to avoid delays when one team waits for another to complete work.

According to TechBeacon, Sony Pictures Entertainment has reduced its delivery time from few months to minutes, during the release of its software to manage entertainment assets for its end users, using the continuous delivery model of DevOps.

Business Agility and Business Value

As companies increasingly lean on cloud infrastructure, it becomes crucial to implement DevOps principles.  DevOps helps the organisation to market its services and products at a faster rate, thereby gaining a competitive advantage over its competitors. Furthermore, the principles ensure scalable business for an enterprise. The practices also enable an organisation to be flexible in balancing its capacity as per demand fluctuations and be more agile in terms of product complexity and time.

Wall Street Journal quotes that Adobe has been able to meet 60 percent more app development demand.

Another integral benefit of DevOps is that it also integrates security into the software development processes.

Reduced Overall Costs

Implementing DevOps methodology reduces overall operational costs and IT staff requirements due to better productivity from staff and optimal resource utilisation. According to Red Hat, development teams require 35 percent less IT staff and 30 percent lower IT costs.  The continuous delivery model improves the product or process quality, thereby reduced production failures and infrastructure failures lead to cost savings. Network downtime costs are avoided since DevOps provides efficient code with its automated testing, continuous integration and continuous delivery practices. It also brings down the software release costs.

As per TechBeacon, Fidelity Worldwide Investment has avoided spending $2.3 million when it adopted DevOps approach for launching a critical trading application.

Thus, business and technology developments have become the key drivers to implement DevOps practices. DevOps philosophy aids to evolve and improve products at a rapid rate, serve customers better and compete effectively in the market.

To adopt DevOps strategy, the organisation faces a few challenges such as the need to promote a shift in the work culture to embrace new methods and tools, refine skill set of people performing deployment and testing, establish common operational procedures and standardized processes and switch from legacy infrastructure.

To reap the benefits of DevOps in your organisation, you need a flexible, cost-effective and reliable outsourcing partner who can improve your workflow and productivity, and deliver business value. AgilizTech’s team of competent DevOps experts and innovative consulting services help you to scale your business, decide on where to invest on resources and boost business growth.


Lead and Opportunity Turn Around Time (TAT) in Creatio (formerly bpm’online)

Problem Statement

At every lead/opportunity stage only the ‘start date’ and ‘end date’ could be captured in Creatio, but not the average time spent on each stage. As a lead progresses in different stages, it is important to know the time spent in each stage.


Lead and Opportunity turn around time (TAT) template was created which allows the sales team to view the time spent at each lead and opportunity stage, and also see the average TAT across all the active leads and opportunities in the CRM. The template makes use of the ‘start’ and ‘due’ dates captured in Creatio for each lead/opportunity stage changes to compute TAT in hours and days for that stage. An overall dashboard will display the average TAT across all active leads/opportunities. A daily job will keep on updating the TAT for leads & opportunities that are lying open in any intermediate stage.

In this blog, learn the guidelines on how to use the Lead and Opportunity TAT template.

Guide For Using The Template

Install the template from Creatio marketplace <>.

Lead Stage Turn Around Time (TAT)

Individual lead’s stage wise TAT

After installing the template, in lead section, in ‘history’ tab, to the ‘stages’ detail, add two new columns say ‘TAT Hrs’ and ‘TAT Days’. These fields will display the TAT in Days and in Hours for each stage based on the ‘start’ and ‘due’ dates.

Figure 1:

lead and opportunity tat


Average lead TAT
A new tab called ‘Lead TAT’ will be added in the lead section dashboard. Two bar charts are added to display average lead TAT in hours and in days, at each stage across all active leads. If you need to view the average TAT across different customer needs/verticals, please copy the dashboard and put necessary filters.

Opportunity Stage TAT

Individual opportunity stage wise TAT
In the opportunity section, in the ‘opportunity history’ tab, to the ‘stages’ detail, add two new columns say ‘TAT Hrs’ and ‘TAT Days’. These fields will display the TAT in Days and in Hours for each stage based on the ‘start’ and ‘end’ dates.

Average Opportunity TAT
The dashboard tab ‘Opportunity TAT’ in opportunity section will display the average TAT across all opportunities.

lead opportunity TAT
Daily Job
Daily job is setup which will run at 4.00 AM GMT to update the TAT against leads and opportunities that are lying in same intermediate stage for the whole day.

Say if an opportunity is in ‘proposal’ stage for the whole day and not being moved, the TAT will be updated by next day morning 4.00AM. If the next day also the opportunity lies in the same stage, the next run of the job will keep adding the TAT days against ‘proposal’ stage for that opportunity. Finally when the stage is advanced, actual TAT will be updated.
Additional addon to enhance dashboard
The average plots might show more than 2 decimal digits initially. Please install ‘custom chart options’ add on from the Creatio marketplace ( and insert the below JSON to make the data points in the chart rounded to 2 digits. Additionally, if you need to display “hrs” or “days” along with the value, please add the appropriate string.

“JSON:”: {
“plotOptions”: {
“bar”: {
“dataLabels”: {Creatio
“enabled”: true,
“format””: “{point.y:,.2f} Hrs”,
“style”: {
“fontWeight”: 500                                 

Benefits of this template
This template helps managers to monitor the turn around time (TAT) at each stage and also overall average TAT stagewise for opportunities as well as for leads. The dashboard will help the top management to identify the bottlenecks and take necessary steps to enhance the process accordingly. The sales team can improve their efficiency and productivity as they will be able to know how much time they are spending in each stage.

AgilizTech, trusted partner for Creatio does customization for them. To know more on how we do customization for a business as per their requirements visit our blog.

A sprightly day of Christmas celebration at AgilizTech!!

Jingle bells, Jingle bells, jingle all the way

We welcome Christmas all the way!!

Winter season has approached and celebrations flow like the cool waves. December is the auspicious month as we celebrate the birth of Jesus Christ the Son of God. Festivals like Thanks- Giving, Christmas and finally the coming of the New Year is celebrated this month.

What more than a lively and cheerful air of festivity needed to light up the spirits of our employees in celebrating Christmas.

Preparations were on to celebrate the year’s most awaited festival and all of us got together in decorating the office. The office was flamboyant with red and white colours, dazzling with lights, balloons and welcomed by the elegantly decorated Christmas tree.

christmas tree

The fun and frolic were live from 3 days playing the Secret Santa game. Our team members were all excited to open the colourfully wrapped gifts, and guessing the name of their Secret Santa was mind-boggling.

Then the D-day of celebration arrived and the celebration fervor was rife with everyone hovering around to collect their gifts and trying to guess their Santa.  Enthusiasm was live with some energetic games like one-minute games and more. It was a roller coaster ride to complete the games in the stipulated one-minute but was worth the effort.

christmas celebrated with games

You better watch out…

Santa Claus is coming into town!!

Santa Claus danced his way to distribute the Surprise Secret Santa gifts.

Secret santa for christmas celebration

It was a pleasant moment to see the smiling faces opening their gifts and finding there Secret Santa.

To tickle the taste buds, we had cake cutting and the day ended with unforgettable memories.

christmas cake cutting

Let the spirit of Christmas bring moments of joy and success and remain with you forever.

The AgilizTech team wishes all their partners and customers a very Happy Christmas and hoping to celebrate more festivities together.